DIGITIZATION OF PUBLIC ADMINISTRATION IN CHINA: FROM E-GOVERNMEN TO DIGITAL GOVERNMENT

Abstract

Background . In the context of the digital era, the digital transformation of China's public administration is not only a key step in the modernization of national governance, but also has a demonstration effect on global governance models. This transformation covers a number of key areas such as data flow, information capacity enhancement and decision-making optimization, marking the evolution from traditional e-government to data-driven digital government.

Purpose. This study aims to provide an in-depth analysis of the progress of digitization of public administration in China, especially its important role in enhancing administrative efficiency, optimizing public services, and enhancing policy transparency. The study also aims to explore how digital transformation contributes to the modernization of national governance, and how China can respond to the new challenges and opportunities brought about by digitization in the process, so as to provide lessons that can be learned globally.

Methods . This study utilizes a combination of research methods, including literature review, case study analysis and policy assessment. The theoretical framework is constructed by systematically sorting out relevant theories and empirical studies. In addition, through in-depth analysis of specific policy and practice cases, it reveals the effectiveness and problems of digitization of public administration in China.

Results. The digitization of public administration in China has achieved an important shift from e-government to digital government, a shift that has significantly improved the administrative efficiency of the government and the quality of public services. However, as the digitization process deepens, China also faces challenges such as data security, privacy protection, and digital divide. The existence of these issues may affect the effectiveness of digital transformation and need to be addressed through policy and technological innovation.

Conclusions . This paper points out that while the digital transformation of public administration in China has improved the efficiency and quality of government services, it has also brought about problems such as privacy protection and uneven distribution of resources. These problems need to be solved by strengthening laws and regulations, improving public digital literacy, and optimizing the allocation of technological resources. In the future, China needs to continue to deepen its digital transformation to achieve more efficient national governance while ensuring inclusiveness and fairness in the digitization process.